The ZIYA FM advisory services range from FM strategy formulations to FM operations and include Health, Saftey, Environment (H.S.E.) and Quality as part of the broader FM Definition.

We design, develop, test, and evaluate integrated systems for the management of processes. These include including human work factors, quality control, inventory control, logistics and material flow, cost analysis, and production factors.

FM Strategy advisory services consists of policy compilation, insourcing of services, outsourcing of services, business development, client utilisation, as well as portfolio structuring. We offer organization design and compliance management (key performance areas setting. Service Level Agreement (SLA) development is another dervice offering which is tailored to client requirements and expectations.

The tactical advisory services include functions such as FM methodology and procedure compilation, FM process development, tactical (execution) planning, system definition, asset and equipment management as well as contract and procurement management.

On the operational advisory side we specilize in process and performance development, the implementation of FM services, the development and measurement of operational KPI’s, documentation compiation, financial modelling and costing of services.

Environmental - we focus on the environmental impact of water use licenses, waste licenses and the assessments related to these aspects as well as the implementation of environmental management (EM) systems. We develop and maintain EM systems in accordance with international standards.

Auditing (as example to ISO14001 GAP). We determine gaps for startup and more mature system, We conduct Legal Compliance Surveys, Environmental Monitoring and Training, Feasibility Studies and Due Diligence Studies for our clients.

Our Health and Safety expertise further addresses: Safety File Compilations, Health and Safety Management System Implementation (Develop and maintain OHS systems in accordance with international standards); Risk assessments; Determining gaps for startup or developed systems or internal audits (OHSAS18001 GAP); Legal Compliance Surveys on Health and Safety legislation; Occupational Hygiene Monitoring such as Indoor Air Quality; Illumination; Noise and finally Health and Safety Training and Awareness.

Quality services cover Quality Management System Implementation to ISO9110 GAP and Quality Assurance. We ensure that product realization is conducted according to the expected quality requirements and standards such SANS Standards, National and International Legislation.

More on H.S.E. Services:

• Management of Material Resources includes obtaining and ensuring the appropriate use of equipment, facilities, and materials.

• Systems Evaluation – We identify and measure indicators of system performance as well as the actions needed to improve or correct performance relative to the goals of the system.

• Management of Human Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.

• Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.

• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions also forms part of our wide range of services.